Legal
Privacy policy
Today this site collects almost nothing. This page says what that means, what will change when quote requests open, and what you can ask us to do with your data.
Last checked
Who is responsible for your data
Operator details (legal name, trade licence, address and email) are published here before this site launches.
The site serves the United Arab Emirates only, and this policy is written for people in the UAE. Quote requests are accepted from the seven emirates and nowhere else.
What is collected today
Reading the site sets no cookies, runs no analytics and asks you for nothing. Quote requests are not open yet, so no form on this site collects personal data.
Like any website, the pages are delivered by a hosting provider that sees technical data needed to send them to you, such as your IP address, browser type and the page requested. Our host is Cloudflare, Inc. (Cloudflare Pages). The calculator runs in your browser and sends nothing anywhere.
What a quote request will collect
When requests are open, the form asks for your emirate, property type, what you need done, an approximate roof area, your name, a UAE phone number and, if you choose to give it, an email address. It also records which page you sent it from, the language you used and the two consent boxes you ticked. It does not ask for your address, Emirates ID or payment details.
If your business asks about the website plan
The enquiry form on the contractor page is not open yet. When it opens, it will ask for your name, business name, email, an optional phone number, the emirates you work in and one consent box. We use those details only to contact you about the plan and, if you sign up, to set up your account. The basis is your consent and the steps needed before entering a contract. They are not passed to any other business, and an enquiry that does not lead to a signed plan is deleted twelve months after it reaches us. How we handle the enquiries a client's own website receives is covered in the website plan terms.
Why, and on what basis
A request is used for one thing: passing it to waterproofing firms so they can contact you about the job, and answering you if you write to us. The basis for that is your consent under the UAE's Federal Decree-Law No. 45 of 2021↗ (the PDPL). Consent is split in two: one box to share your details with firms, one to be contacted by them. You can withdraw either at any time, which stops further sharing but does not undo a request already passed on.
Who receives it
- Our host, Cloudflare, Inc., which operates a global network and is based in the United States.
- The form service that receives requests, which will be named here, with where it stores data, before requests open.
- Waterproofing and building-maintenance businesses that hold a UAE trade licence and work in the emirate you choose. Each request goes only to firms suited to the job you describe.
We do not sell personal data to marketers or data brokers.
Transfers outside the UAE
Cloudflare and some form services process data outside the UAE, including in the United States. The PDPL allows transfers abroad where the destination offers adequate protection or where another condition in the law applies, such as your express consent or a contract that binds the recipient to protect the data. We rely on those conditions, and on each provider's contractual data protection terms.
How long it is kept
A quote request is deleted twelve months after it reaches us, unless a law requires us to keep it longer. Firms that receive your request hold their own copy under their own obligations; you can ask them directly to delete it. Hosting logs are kept by Cloudflare under its own retention rules.
Your rights
Under the PDPL you can ask for a copy of the personal data held about you, have it corrected, have it erased, limit or object to how it is used, and withdraw consent. The email address for these requests is published with the operator details above before the site launches.
How to complain
If you are unhappy with the answer, you can complain to the UAE Data Office, the federal regulator set up under Federal Decree-Law No. 44 of 2021↗, which receives complaints about personal data. If the operator is registered in the Dubai International Financial Centre, the DIFC's own regime applies instead (DIFC Law No. 5 of 2020↗) and complaints go to the DIFC's own data protection regulator.
Cookies, analytics and advertising
There are no cookies, analytics or advertising on this site today. If advertising is added later, for example Google AdSense, this section will be updated before the ads go live: it will name the provider, explain the cookies it sets and how to refuse them, and link to Google's page on how Google uses information from sites that use its services.
Changes
This policy was last updated on . A change in what is collected or who receives it will appear here, with a new date, before it takes effect.