For businesses
Website plan terms
These terms apply when a waterproofing business signs up for our managed website plan. They are written for businesses, not for consumers.
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1. Who these terms are between
These terms are between the business that provides the plan, named here:
Operator details (legal name, trade licence, address and email) are published here before this site launches.
and the business that signs up ("you"). The plan is only for businesses that hold a valid UAE trade licence and sign up for the purposes of that business. It is not offered to individuals buying for personal use.
2. What the plan includes
- Website live within 14 days of receiving your content
- Hosting, SSL certificate and security updates
- Up to 5 content edits a month
- A listing for your firm next to our waterproofing guides for the emirates you cover
- A monthly report of the enquiries your website received
- 12-month minimum term, then month to month
The plan does not include:
- Paid advertising, such as Google Ads or social media ads
- Logo or brand design
- Writing or photography beyond the content you supply
- Registration and renewal fees for your domain name, which is registered to your business
A content edit is a change to text, photos or details already on your site. Larger work, such as a new section or a redesign, is outside the plan unless we agree it with you in writing before it starts.
3. Getting your site live
After you sign up we send you a list of the content we need: business and trade licence details, services, photos, logo and contact details. Your site goes live within 14 days of us receiving everything on that list. You review the site before it is published. If content arrives in parts, the 14 days start when the last part arrives.
4. Fees, VAT and payment
- Monthly fee: AED 799 a month.
- Setup fee: AED 1,499, charged once.
- Both fees exclude VAT. VAT is added where it applies, currently at the UAE standard rate of 5%↗, and shown on a tax invoice.
The setup fee is invoiced when you sign up. The monthly fee is invoiced monthly in advance from the day your site goes live. How to pay is stated on each invoice. If an invoice stays unpaid after we have reminded you in writing, we may pause changes to your site until it is paid, and we tell you before we do.
5. Minimum term and cancellation
The minimum term is 12 months from the day your site goes live. The monthly fees for the minimum term remain payable if you stop the plan before it ends. After the minimum term the plan continues month to month. You can then cancel by writing to us, and the cancellation takes effect at the end of the month in which we receive it.
We can end the plan by written notice if invoices remain unpaid after a reminder, or if you ask us to publish content that is unlawful. We do not change the fees during the minimum term. After it, we tell you about any price change in writing at least one month before it applies, and you can cancel before then.
6. Who owns what
Your domain is yours. It is registered in your business's name, and you keep it when the plan ends. Your content is yours: the text, photos, logo, licence details and the enquiries your site receives. You allow us to use that content only to build, host and maintain your site and your listing while the plan runs.
We host the site. The design templates, code and tools we use to build and run it remain ours. When the plan ends, we send you a copy of your content and help you point your domain to a new host.
7. Your content and your obligations
You are responsible for making sure the content you supply is accurate, that you have the right to use every photo and text you send us, and that your site's claims (for example warranties, licences and prices) are true and lawful. We may decline to publish content that we reasonably believe is unlawful or misleading, and we tell you why.
8. Your listing next to our guides
Your listing appears beside our waterproofing guides for the emirates you cover. It is clearly marked as a listing. It does not change any price, figure, source or recommendation on this site, and no business can pay for that.
9. Enquiries and personal data
The enquiries your website receives come from your customers, so your business is responsible for that personal data. We handle it only on your behalf: to run your site, deliver enquiries to you and prepare your monthly report. We follow your instructions and the UAE's Federal Decree-Law No. 45 of 2021↗, keep the data confidential, protect it with reasonable security measures, and tell you promptly if we become aware of a breach affecting it. When the plan ends, we return or delete it as you instruct, unless a law requires us to keep it.
10. What we do not promise
We build, host and maintain your site with reasonable care and skill. We do not promise search rankings, a number of visitors or enquiries, or any business result. Hosting can occasionally be interrupted by maintenance or by providers outside our control; we work to restore service quickly.
11. Liability
As far as UAE law allows, our total liability under the plan is limited to the fees you paid in the 12 months before the claim, and we are not liable for lost profits, lost enquiries or other indirect loss. Nothing in these terms limits a liability that the law does not allow to be limited.
12. Law and courts
These terms are governed by the laws of the United Arab Emirates. Disputes go to the competent courts of the emirate in which the business named in section 1 is licensed.
13. The signed agreement and changes
When you sign up, these terms form part of your agreement with us, together with anything else we agree in writing. If the two conflict, what we agreed in writing applies. These terms were last updated on . A new version applies to your plan only after we have told you about it in writing. The general terms of use for this site still apply to the site itself.